raina.rishieta

raina.rishieta

UAE) | πŸ”— Linkedin

Bengaluru, India

Profile summary

Accomplished Product Manager with 10+ years of progressive experience in digital transformation and enterprise ecommerce platforms. Track record of delivering scalable digital solutions, optimizing operational workflows, and directing cross-functional teams across international markets. Dedicated to aligning system enhancements with business goals and regulatory expectations.

Career highlights

Digital Platform Launch: Delivered launches for digital platforms while scaling an omnichannel experience that achieved a 20% uplift in sales.

Invoice Processing Module: Designed and launched an invoice search module processing 30,000 invoices per day and improving supplier query resolution time by 40%.

Conversion Rate Optimization: Executed usage analytics and testing initiatives that improved digital conversions by 30% and enhanced customer journey performance.

Workflow Optimization: Improved data accuracy and reduced reporting errors by 18% through workflow optimization for a compliance heavy tax analysis platform.

Key skills

TechnicalDigital Channels (Web, Mobile, Onboarding, CRM workflows) Postman JIRA, Miro, Confluence, Postman, Adobe Analytics
ProfessionalUsage Analytics and KPI tracking Compliance Alignment & Quality Governance (GSCOP) Customer Journey Optimization Cross-Functional Delivery in regulated environments Team Leadership & Coaching Product Adoption & Change Management JIRA Miro Confluence Adobe Analytics Product Roadmaps Cross-Functional Delivery Business Analysis Requirement Gathering Ecommerce Platforms Marketplace Platforms CRM Workflows

Professional experience

Senior Consultant (Product Manager)May 2023 - Present
Ernst & Young IndiaBengaluru

Supports product hiring, client proposals, and consulting initiatives. Directs digital transformation initiatives, managing product roadmaps across multi-channel platforms in the client account.

  • Designs and launches an Invoice Search Module processing 30,000 invoices per day, improving supplier query resolution time by 40% and strengthening operational key performance indicators.
  • Directs a 10-member cross-functional team of engineers, UI/UX designers, and QA specialists to deliver scalable reporting solutions following legacy system decommissioning.
  • Executes usage analytics and A/B testing initiatives that improve digital conversions by 30% and enhance customer journey performance across web and mobile surfaces.
  • Establishes data accuracy and compliance alignment while reducing operational redundancy by 25% through migrated reporting structures.
Associate Business Consultant (Product Owner)Nov 2019 - May 2023
BORN (Tech Mahindra Group)Bengaluru

Guided digital product backlogs and multi-release roadmaps for enterprise ecommerce and marketplace platforms, aligning execution with defined business KPIs, adoption targets, and quality standards.

  • Delivered platform launches for two UAE-based digital systems, increasing customer acquisition and channel usage across web and mobile touchpoints.
  • Achieved 20% uplift in sales by scaling an omni-channel digital experience across the UAE, with roadmap expansion to 7 additional countries.
  • Developed training playbooks and process documentation to support change management, onboarding, and cross-team adoption.
Senior Business AnalystFeb 2016 - Jul 2019
Orion InnovationChennai

Directed cross-functional delivery processes and managed client requirements for a tax analysis platform, guiding business analysis operations and compliance standards.

  • Defined functional requirements for a compliance-heavy tax analysis platform supporting a Big4 US client, ensuring accuracy, auditability, and workflow governance.
  • Collaborated with cross-functional teams on platform implementations, monitoring KPI outcomes and improving delivery efficiency through agile practices.
  • Improved data accuracy and reduced reporting errors by 18% through workflow optimization.

Education

MBA
ICFAI University, Hyderabad

Marketing | 9.04/10

B.Com
Stella Maris College, Chennai

Accounting & Finance | 6.9/10

Certifications

SAFe 6 POPM (Product Owner/Product Manager)Scaled Agile2024-01-01T00:00:00.000Z
Certified Scrum Product Owner (CSPO)Scrum Alliance2020-01-01T00:00:00.000Z
Mirakl Business Analyst Certified20222022-01-01T00:00:00.000Z
SAFe 6 Agilist – Scaled Agile (2025)2025